Help and privacy contact for families.
Updated October 15, 2026
For children
Ask a parent or guardian for help. An adult should send support messages and decide what information to include.
Before writing
Tell us the game version, the device model and iOS version, and the steps that caused the problem. For "2 Players · Nearby" on Wi-Fi, check that both devices are on the same network and compare the pairing code on both devices. Do not send passwords, private documents or a child's full name.
Contact and data requests
Chronicle of Brothers, LLC answers game and privacy questions below. Parents can ask about support messages or removal of game data. "Delete player" and the in-game "Factory Reset" remove current local records; see "Privacy" for limits and for your rights. Opening this document sends no email.
Email: contact@chronicleofbrothers.com